The environmental performance of Dairy Crest Limited, now known as Saputo Dairy UK, has been "unacceptable for too long and needs to significantly improve", said the Environment Agency.

Dairy Crest Limited, owned by Saputo Dairy UK, and its management of the Davidstow Creamery near Camelford, north Cornwall, has been falling way short of the standards expected by the Environment Agency when it comes to the company’s management of liquid waste, odour and environmental reporting, Truro Crown Court heard.

Ever since the site changed production to focus on whey processing, particularly to produce powder used in baby milk and other products, the effluent being discharged into the River Inny has been more challenging to treat.

This has resulted in unacceptable pollution of the local river, which is a tributary of the River Tamar, causing significant harm to fish and other aquatic wildlife.

Another issue has been foul odours which have often affected the lives of local residents.

Dairy Crest, which produces brands such as Cathedral City at its Davidstow plant, previously pleaded guilty to 21 of 27 charges brought by the Environment Agency.

For committing this catalogue of offences, the firm was fined £1.52 million at the crown court on June 23, 2022. It had already agreed to pay costs of £272,747.

Delivering the sentence, HHJ Simon Carr expressed the view that he had not seen consistent performance evidenced by the company over a five-year period.

The judge identified a poor, middle management culture as a contributing factor to the environmental harm caused that should have been dealt with by senior management much sooner.

He said it felt like there was never a time without a problem and some of those responsible for the wastewater treatment plant felt bullied and unable to come forward.

Judge Carr added he had been ‘moved’ when reading testimony from residents whose lives had been ‘blighted’ by odours.

The offences included:

Helen Dobby, area director of the Environment Agency, said:

“As a large and well-established operator, Dairy Crest Limited should be up to the job of maintaining the required environmental standards.

“We acknowledge that Dairy Crest Limited has been taking steps to remedy the various problems, but unfortunately, these actions were not swift enough on many occasions and proved to be ineffective in stopping pollution.”