However, services will be available on a strict appointment-only basis for the time being.
DAERA Direct Offices closed to the public in March 2020 to facilitate the implementation of Public Health Agency (PHA) guidance on Covid-19 in relation to social distancing measures and to help reduce the transmission of the virus. However, back-office processing continued and customers have been able to conduct their routine business online, by telephone or by depositing papers in a secure post box at their local office. Agriculture Minister Edwin Poots said: “In line with the NI Executive’s Pathway out of Restrictions, I have agreed that the DAERA Direct offices should reopen to customers from June 7, on a strict appointment-only basis."The arrangements are targeted at those customers who require face-to-face assistance with complex transactions.“Other routine business with DAERA should continue to be conducted online, by telephony or by delivering documents to the post box at the local office. I am satisfied that this limited reopening can be managed within the existing Executive and public health guidelines and will be kept under review.” Before attending a DAERA Direct Office please book an appointment by contacting your local DAERA Direct office on: 0300-200-7840.